About
Heisenbug® is an award-winning design and technology company that creates digital solutions to simplify, renew, and enhance user experience. Our team, comprised of skilled developers, UX/UI designers, and strategists, is dedicated to delivering robust, scalable, and secure solutions. With our innovative products for the hospitality industry, Heisenbug FastTrack, we are enhancing the guest experience. Our solutions streamline check-in and check-out processes and are designed to support hotel operations with seamless efficiency and improved guest interaction.
In addition to our expertise in hospitality, we offer customized digital solutions for a variety of other industries, reinforcing our position as a flexible and versatile innovator.
We collaborate with everyone from Norwegian startups to established international companies. Together with our clients, we work as a team to create products and web solutions that everyone loves. Made in Norway.
Den Norske Turistforening
In collaboration with DNT, we have developed an advanced platform for cabin bookings. Utilizing React (Next.js) and Heisenbug CAT™, we have interconnected data from countless data points, uniting DNT's 550 cabins into a cohesive system. This solution not only enhances the booking process but also includes a tailor-made system for risk assessment of all DNT activities.
Citybox
Citybox is the hotel chain that rethinks hospitality. Together with Citybox, we have launched solutions that optimize operations and offer a seamless experience for guests before, during, and after their stay. Our solutions include self-service check-in and check-out, contributing to an efficient and hassle-free guest journey while enhancing the operational efficiency of the hotels.
Troll-E™
A golf app developed by us, offering innovative solutions to enhance the golfing experience, including electric golf trolley rentals. We also created the brand, design system, prototypes, and business strategy.
NiftyHR
Simplify HR with Nifty! Our user-friendly platform helps businesses manage everything from leave and absence tracking to notifications and internal communication – quickly, securely, and efficiently. The service is GDPR-compliant and tailored for smart businesses.
BREEZE
BREEZE is a new hotel chain based in Bergen, built around the concept of full self-service and modern Nordic design. We’ve developed both the brand and the digital infrastructure. With FastTrack™, guests check in, unlock their door, and manage their stay—without a front desk. The “hidden staff” approach ensures a seamless, efficient experience from start to finish.
Brann
For SK Brann, one of Norway’s most iconic football clubs, we’ve developed a digital platform tailored for their B2B network. The app provides members with tools for communication, collaboration, and event management—making it easy to create, manage, and register for events. We handle design, development, and ongoing improvements.
Focus8
Focus8 develops digital tools that support individuals with attention and concentration challenges. We provide strategic advisory, UX, and UI design for their software products, including Focus Planner – a user-friendly digital calendar designed for structure, sharing, and personalization.
ScaleAQ
ScaleAQ is an international company in aquaculture that supplies software, technology and equipment. Together with the company, we develop internal and external digital platforms.
Jæger Sentrum
Jæger Sentrum is the largest dealer of BMW and MINI in Western Norway. We have further developed the brand with a design system, and we have developed a new web solution that includes an online store.
Chilimobil
Chilimobil is an award-winning mobile operator for those who want more mobile data for their money. We have built a new and super-fast solution with the customer based on Next.js and headless CMS.
Kaefer Energy
Kaefer Energy is an international ISO-certified company focused on the energy sector. Together with Cure, we have developed new digital solutions for the company.
ZNL Energy
ZNL Energy is an international tech startup from Norway with groundbreaking technology. Together with the company, we have developed a new brand and a digital solution for customers and investors.
Enlink
For Enlink, we have developed a design system, websites, and the dashboard itself for flexible energy utilization. This work results in an intuitive and efficient platform for monitoring and optimizing energy consumption, which not only reduces costs but also supports sustainable energy solutions.
Fjord Resort
Fjord Resort, located in the heart of Fjord Norway, offers a wide range of accommodation options in Flåm and Aurland. For Fjord Resort, we have developed a booking site with integration to Visbook, built on Next.js, ensuring a seamless and user-friendly reservation experience.
Ocean TuniCell
Ocean TuniCell produces unique nanocellulose from tunicates. Over the years, we have assisted the company with digital business development, and we have developed an international online store for medical research.
Aquabyte
Aquabyte is an international machine learning company from Bergen and California. Together with the company, we have developed a design system and websites.
Duo Duo, Nimble & Cure
Our roommates in Nygårdsgaten 23, Bergen. We collaborate crosswise with customers, technology, expertise +++
Partners
We are proud to partner with leading companies such as Vingcard Assa Abloy, Nets, Adyen, Desko, VisBook, Clock PMS, Cloudbeds, Resend, and Vercel. Our collaborations with these esteemed organizations enable us to leverage cutting-edge technologies and services, ensuring that our solutions are at the forefront of innovation. Together, we strive to deliver unparalleled value and excellence to our clients, reinforcing our commitment to quality and reliability.
- User Experience is not just about functionality to us. It is the foundation for everything we do here at Heisenbug®. The UX/UI and web design projects we undertake, ranging from building a new product to re-designing an existing mobile app, website, or enterprise software. We do anything and everything that is needed to make successful digital products: user research, product strategy, user interface/experience design, usability testing, prototyping, web design, and development. We are an agency that believes a great website must effectively convert visitors into customers, all the while providing an enjoyable online experience true to the brand. Good user experience and user interface design for a digital product or site lead to higher conversion rates. Unlike other agencies, we have UX/UI designers working alongside web developers in all our projects.
- We get that question all the time. There are a ton of competent UX agencies just in Norway, or even more around the world. It is difficult to stand out when the standards are this high. So, how do we differentiate ourselves? Heisenbug® designs and engineers engaging digital products that people love to use. We work seamlessly with our clients to define core problems, design, and develop user experiences across all platforms and brands' touchpoints; with UX always staying at the top of our list.
- We are recognized for creating marketing websites that achieve the goals of our clients, merging brand narratives and unique web design with today's latest and greatest web technologies. Heisenbug® is perfectly equipped to provide websites to tech startups, as opposed to other web design firms that mostly focus on web designs for traditional businesses. In short yes, we can. Come play with us.
- Yes, we do. Above all else, we are a user experience and tech agency, and branding is integral to every UX/UI design project. We are positioning ourselves as a type of branding agency, focused on tech companies, digital products, and direct-to-consumer brands. Our branding capabilities include research, brand and digital strategy, logo design, visual identity, graphic design, motion design, style guide development, and web design, among others. However, oftentimes, our clients will give us a brand strategy, or even an entire package of visual identities. In those cases, we take the existing foundation of the brand as our starting point, and we do not simply apply it thoroughly to everything that we develop, but make sure that we expand and flesh out the brand while staying true to its roots.
- Our rates are directly related to project scope, time frame, deliverables, and team composition. When the scope is not fixed or the project is highly dynamic, we prefer working on a Time & Materials basis, where you pay us based on time spent. However, the majority of our UX/UI engagements are fixed-price contracts. In that case, we give you an itemized proposal once we have learned as much about your project as we can. All estimates are calculated from an hourly rate and how many hours we believe the work should take. For time-and-materials commitment, we will build you a customized pricing sheet depending on your team composition. Please contact us to receive a quote.
- As a design and tech agency in Norway, we work with startups all the time. What could be better than helping founders execute ideas that the world has never seen before? We love a dynamic environment, which challenges our skills and processes. The ultimate accomplishment for us is seeing our start-up clients grow and rule the world. We have a special discounted rate for startups that we believe in.
- Our UI/UX design process is based on Human-centered design which we call the Common Sense Kingdom. This allows us to be flexible, adapting to almost any project type and collaboration model. Your business is unique, and so is your user.
- If you are looking for a UX/UI Design Agency, please first send us an email with a brief outline of your project or RFI/RFP. During our initial meetings, we will ask many questions about your project's goals, audience, budget, timeline, and other important details. We may sign an NDA if needed, but we always consider all conversations with clients to be confidential. While many UX/UI design agencies work only at an hourly rate, we make sure we can accurately estimate a project's costs before starting. Based on your requirements, we will include an in-depth description of our UX/UI methodology, the stages of the project, tasks, deliverables, the design team composition, and related case studies.
- Yes, we do, but why should you care? The standard way to develop a website is through a monolithic CMS. This method of development comes with a lot of cons and restrictions like dependencies on templates, more exposure to hacking, and lower speed which equals lower-ranking SEO. A headless CMS on the other hand does not have these problems and instead comes with plenty of perks. We use a combination of React.js + GraphQL, an open-source framework used by companies like Airbnb, Asana, Dropbox, BBC, and Facebook/Instagram which speaks for itself. The perks of the framework are flexibility, being future proof, more scalable, omnichannel architectures, faster, more secure, and a lot more. But of course, we also provide monolithic CMS where we can tailor it to your preferences. We are experts on the following CMS: WordPress, Magento, Webflow, etc. If you are unsure about what you need or what you want, you can contact us or schedule a meeting.
- Heisenbug CAT™ (Communication Application Toolkit) is our innovative solution that facilitates integrated communications across a multitude of systems through standardized communication protocols and APIs. This serverless service is tailor-made to define and implement business rules for interaction between various services and systems, offering our clients a unique opportunity to customize their digital infrastructure. Our detailed dashboard within Heisenbug CAT™ provides comprehensive monitoring of all system operations and transactions. This tool is crucial for tracking user interactions, system performance, and data flows, giving our clients valuable insights and enhanced control over their operations. In our collaboration with Citybox, Heisenbug CAT™ has proven its value. We have developed self-service check-in and check-out kiosks that are an integrated part of Citybox's digital guest journey, contributing to a seamless and efficient experience for guests throughout their stay. These kiosks, along with other digital touchpoints, are designed to maximize usability and minimize the need for manual intervention. Our expertise in developing complex, user-oriented solutions demonstrates our capacity to support various industries, including the travel sector.
- At Heisenbug®, we have extensive experience in creating seamless integrations with a variety of business systems such as ERP/CRM, payment solutions (PSP), and booking platforms (PMS). Our philosophy is simple: If there's an API, we can connect to it. We leverage this flexibility to create integrated solutions that improve efficiency and user experience. Additionally, we are proud to be partners with leading companies such as Assa Abloy, Nets, Adyen, Desko, and VisBook. This gives us unique access to the latest technologies and services, enabling us to provide advanced and robust integrations for our clients. Our deep expertise ensures that we can handle complex integration challenges and offer solutions that are both effective and scalable.
- Yes, we develop applications for Apple (iOS), Google (Android), and Windows platforms. Our team has extensive experience in creating cross-platform solutions that cater to the unique requirements of each operating system, ensuring a seamless user experience across devices.
- Sanity is a popular and modern Content Management System (CMS) that offers several advantages for website owners and developers. Here are some reasons why you should consider using Sanity as your CMS: 1. Flexibility: Sanity is highly flexible and can be used to build a wide range of website types, from simple blogs to more complex sites and applications. 2. Scalability: Sanity is also highly scalable, allowing it to be tailored to growing business needs and traffic increases. 3. Collaboration: Sanity has built-in features that allow for easy collaboration between team members, making it easy to work together on content. 4. API-driven: Sanity offers an API-first approach, meaning you can use Sanity to manage your content and retrieve data from other applications or services. 5. Modular: Sanity is modular and offers many different plugins and add-ons that can be added as needed, allowing it to be customized to your specific website and business needs. 6. User-friendly: Sanity has an intuitive user interface and simple navigation that makes it easy for users to manage and publish content.
- There are two types of businesses: those that have already experienced a hacking attack, and those that haven't yet. The question isn't "if" it will happen, but "when". In a world with rapidly evolving cyber threats, protecting your systems is essential. In Norway, there has been a significant increase in the number of businesses targeted by hackers, with consequences ranging from the loss of sensitive information to severe damage to reputation and finances. Our solution, Heisenbug WHAT™, is at the forefront of addressing this challenge. The service is led by one of Norway's leading white hat hackers, who triumphed in DnB's prestigious hacking competition in 2023. By utilizing ethical hacking, we thoroughly analyze your systems, simulate attacks, and identify potential vulnerabilities. Contact us to discuss how we can help you enhance your digital security.
- We take great pride in our high credit rating, AA, awarded through Dun & Bradstreet’s credit rating system – the world’s oldest and most renowned. The system evaluates a company’s payment capacity based on a set of carefully designed criteria. Running a creditworthy business requires time, dedication, and hard work. We hope you recognize the benefits of hiring, purchasing from, or partnering with a creditworthy company.